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	Terms of Service
	Please review the following terms and indicate your agreement below. Our Policy <br><br> 1. The items for sale are excess export stock, and therefore some items are without tags. If there is any defect on an item, we will point it out via picture. You could make your choice if you do mind the defect. <br> 2. Items may differ slightly in color to picture due to monitor adjustment and the light when taking the picture. We do make every effort to avoid this situation, so please check carefully. <br><br> Returns & Exchanges<br><br> 1. We understand that it's not always easy buying the perfect garment on-line, and we accept that you may need to return items occasionally. But we cannot offer a replacement on faults caused by the wearer; ie, pulls made by catching a ring in garment. <br> 2. Exchange is acceptable if the purchased item(s) are wrong colours or wrong sizes, but customers have to pay for the delivery fees. <br> 3. Please email us immiddiately with any problems and indicate style number and size you wish to exchange the goods for. We will reply you within 24 hours for arrangement, and also ask that you please return your item(s) within 14 days of receiving your order. <br> 4. Replacement(s) will be sent out as soon as original products are received. If replacement is urgent, please contact us and we can arrange a new payment to send you the replacement first, and full refund when return is received. <br><br> Rules of Wholesalers<br><br> 1. We provide our wholesalers with very competitive pricing. <br> 2. Wholesalers can enjoy a big discount when purchasing full pack of items. <br> 3. We offer a very attractive delivery fee for our wholesalers. <br> 4. Amount for Minimum Order: AUD 200. <br> 5. Minimum Order Quantity: 2 Pcs/Per Colour/Per Style. (Exc 'On Sales' Sub categaries)<br> Full Pack/Per Colour/Per Style. ('On Sales' Sub categaries)<br> <br> Transfer<br><br> No matter where you are, our item will arrive you within 7 working days after the payment is made.<br><br> Purchasing<br><br> 1. If you intend to on-sell our product through a retail store, online business or other commercial entity, please contact the Fanny Lam Australia wholesale division on +607 3399 2958. <br> 2. FannyLam Australia On-line reserves the right to refuse any order which is considered for commercial or illegal use. <br><br> Payment<br><br> 1. Payment can be made by Visa, Mastercard or American Express (Australian Registered Cards only). Credit Card Transactions are processed through the paypal. Your card details are not disclosed to FannyLam and are not stored in our database. <br> 2. All measures are undertaken by FannyLam to ensure a safe and secure transaction, and credit card fraud is taken very seriously. <br> 3. Delays may occur on large orders while the card is checked for authenticity. <br><br> Images<br><br> 1. All images and content on the FannyLam website are the sole property of FannyLam Australia. <br> 2. If you intend to use any of the images or content for commercial purposes, you must receive written authorization from FannyLam Australia. Please contact our Sales Department at sales@fannylam.com for further information. <br><br> Warranty<br><br> 1. FannyLam Australia guarantees our products against defects in materials and workmanship. We offer a full replacement or exchange for manufacturing faults; ie, garment not sewn correctly, and fabric flaws. We cannot offer a replacement on faults caused by the wearer; ie, pulls made by catching a ring in garment. <br> 2. The warranty does not cover items that have been washed incorrectly by not following manufacturers instructions. <br> 3. If you have received a faulty garment from an on-line order, please call our Sales Department on +607 3399 2958 or email sales@fannylam.com to arrange an immediate exchange. <br> 4. If you purchased a faulty garment from one of our FannyLam Australia Retail Stores, please contact the store directly and they will arrange a replacement or store credit. Your return must be accompanied by your original sales receipt. See STORES page for contact details. If you purchased a faulty garment from another retailer, you must contact that retailer directly and they will arrange a replacement or store credit. <br><br> By clicking "I Agree & Sign me up" you agree and consent to (a) the Fanny Lam Terms of Service and Privacy Policy, and receive required notices from Fanny Lam electronically.

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